At ServiceMaster Restore®, our restoration franchise training helps prepare you to operate your business with confidence. Through hands-on learning paired with proprietary resources, you'll gain the knowledge you need to get started and keep developing your skills as a franchise owner.

Franchise training to prepare you for ownership

When you franchise with ServiceMaster Restore®, you access restoration franchise training designed to prepare you for business ownership. We've spent decades developing our business model and training resources to help owners build the skills needed to manage their operations. Once you've signed your franchise agreement, you'll begin with our comprehensive ServiceMaster Restore® Academy training program.

Dive deeper into our franchise support here
Learn more about our franchisee support services in our blog
  SUBJECT CLASSROOM
HOURS
ON-THE-JOB
HOURS
Handshake icon
Technical/Computer, General Business
Management,
Approximately
30-40 hours
Self-study

0

Gear with three people icon
General Business Start-Up,
Office Development

10

2

Target with arrow pointing to center icon
Marketing and Sales

10

3

Bar graph with money icon
Financial, Accounting

2

1

Gear with clock in center icon
Production, Technical

36

18

Computer with gear on screen
Claims Management

15

13

 

TOTAL

103-113

37

Image
ServiceMaster Restore boxes

Tools you need to succeed as a ServiceMaster Restore® franchise

Our franchise owners come from a variety of professional backgrounds, including those who are new to the restoration industry. ServiceMaster Restore Academy provides hands-on instruction and practical training to help you understand the services your business will offer and how to manage daily operations.

Your training begins with a week of pre-academy coursework, followed by two weeks of in-person instruction at our Memphis facility. During Academy, you'll learn the fundamentals of running a business, including sales, marketing, accounting, and hiring. You'll also receive technical training in water and fire damage restoration, mold remediation, packout procedures, and structural cleaning.

In addition to the Academy, you'll complete training on our franchise operating system and other software used to manage your business. You'll also be required to obtain applicable Institute of Inspection, Cleaning and Restoration Certification (IICRC) certifications. Training timelines may vary based on your experience and the requirements you need to complete.

After You Opened Your Franchise

Our commitment to franchise owners continues after opening day. You'll have access to ongoing learning opportunities and dedicated teams who guide you as you manage and grow your business. Learn more about our franchisee services below.

Business Development Consultants (BDCs)

Work one-on-one with a dedicated consultant who offers guidance on business planning and strategies tailored to your market.

A nationwide network of vendor partnerships

Exclusive access to state-of-the-art tools, applications, and products designed to streamline work and improve profitability.

Marketing Support

Access local marketing resources, national advertising, and support from Blueprint, our in-house marketing agency, to help promote your business and reach customers in your community.

ServiceMaster Brands University

An online training platform offering courses and professional development resources for franchise owners and their team members.

National Franchise Council (NFC)

A group of elected ServiceMaster Restore® franchise owners who represent our network's interests and offer input on brand-level initiatives.

Quality Restoration Vendor program (QRV)

A program recognizing franchisees who consistently meet high service standards, providing qualified owners with opportunities through our national insurance carrier relationships.

Let’s start the conversation

Interested in owning a restoration franchise backed by industry-leading restoration training and support? Connect with our development team to learn more about why ServiceMaster Restore® might be the right fit for you.