ServiceMaster Restore® is led by an executive team with decades of experience in restoration, franchising, finance, operations, and business development.
The executive team
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Austin Yoder
Chief Operating Officer
Mr. Yoder brings over a decade of experience at various levels of ServiceMaster, starting in field operations within ServiceMaster Clean and holding a series of successive operational leadership roles within ServiceMaster Restore®. Most recently, he played a key role in driving double-digit year-over-year growth as well as leading key process improvements to enable franchisee success. Mr. Yoder is passionate about developing people and driving innovation to help teams and franchise owners alike reach their goals.
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Jeff Todd
Chief Franchise Development Officer
Mr. Todd brings a wealth of experience in accelerating growth, scaling operations, and driving profitability across diverse industries. Prior to joining ServiceMaster Brands in the fall of 2025, Mr. Todd served as Chief Development Officer at Launch Entertainment. There, he played a pivotal role in expanding the brand’s footprint and enhancing its market presence. Before Launch, he held the position of Vice President of Development at Driven Brands, a Roark Capital portfolio company, where he contributed to strategic initiatives that supported the company’s successful IPO in 2021.
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Kim Brooks
President, Franchising
Mr. Brooks brings an extensive background in sales and operations. Before joining ServiceMaster Brands in March of 2021, he was employed with ServiceMaster DSI and was one of its founding partners. Mr. Brooks served as President and Chief Executive Officer of DSI from 2013 to 2018 at a time when ServiceMaster DSI was the largest revenue-producing and fastest-growing franchise in the network. Mr. Brooks operates today from his home market of Kansas City.
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Jim Boccher
Chief Development Officer
As Chief Development Officer for ServiceMaster Restore®, Jim Boccher is responsible for the strategic direction of all North American client partnerships, new business, marketing, as well as strategic acquisitions and market development. Jim has fifteen years of experience in the restoration industry. Prior to this role, he was the CEO of the largest owner and operator of ServiceMaster Restore® franchises in the country, DSI Holdings. During that time, DSI more than tripled in size and operated nineteen locations across the United States. Jim still brings that franchisee perspective and entrepreneurial mindset to his current role.
Your support team
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Charles Kowanetz
Director of Franchise Development
Charles Kowanetz has 10 years of experience as a franchise development executive with a skill set for developing franchise sales systems, building high-performing sales teams, managing departmental P&L’s, and making data-driven decisions.
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Jack Schifino
Franchise Development Manager
Jack brings a background in financial analysis and strategic growth to ServiceMaster Brands. Before joining the company, he worked in investment banking at Zelman & Associates, focusing on the homebuilding and building products sectors. At ServiceMaster Brands, Jack supports franchise development efforts, working with prospective owners to expand the network.
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Nick Kaleel
Franchise Development Manager
Nick Kaleel drives franchise growth and expansion across key markets, partnering with entrepreneurs and operators to build and scale within the ServiceMaster Restore® system. He focuses on identifying strategic development and resale opportunities while supporting long-term owner success. Before joining ServiceMaster Restore®, Nick worked at a boutique investment bank, where he advised clients on growth strategy, capital raising, and outbound investor engagement.
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Carrie Cohen
Franchise Development Manager
Carrie brings financial and strategic analysis skills from two years of middle-market sell-side M&A advisory experience to her development role at ServiceMaster Brands. She drives the company's growth by expanding its footprint with institutional investors and entrepreneurs alike. Previously, she worked at Deloitte Corporate Finance in the consumer and retail group, with an emphasis on multi-unit concepts.
Your next step toward franchise ownership
Interested in owning a restoration franchise? Learn more about our franchise process and connect with our development experts to explore how ServiceMaster Restore® aligns with your goals.