Spotlight: Construction
After a disaster, mitigation is only one part of the recovery process. Reconstruction is often the next step, creating new opportunities for ServiceMaster Restore® owners. As the restoration industry continues to evolve, offering construction services positions our owners to capture additional revenue from work they already earn.
The move toward full-service recovery
Managing reconstruction simplifies the recovery process for our customers. Instead of working with multiple contractors, clients have one trusted team overseeing the project from mitigation through repairs. That continuity helps reduce delays and creates a smoother path into recovery during an already stressful time.
As our Vice President of Construction Services, John Stateson, told 1851 Franchise , "I think that when you have a single provider delivering [construction] end-to-end, that provider is more likely to put its best foot forward. And so it improves the quality of the experience."
For our owners, construction services generate opportunities that extend beyond individual projects. Insurance carriers and referral partners often prefer working with providers who can manage the full scope of a loss rather than relying on Third Party Administrators (TPAs). Delivering both mitigation and reconstruction helps build credibility and supports those long-term local relationships.
A competitive advantage for our owners
Construction services support long-term business growth by increasing the value of each claim. Instead of focusing solely on mitigation, our franchisees oversee structural repairs, drywall, flooring, painting, finish carpentry, roofing, and coordination with qualified trade partners when needed. Keeping these services under one brand moves projects forward efficiently, while enhancing revenue potential for owners.
The ServiceMaster Restore® network equips franchisees with the systems they need to confidently move into this offering. From project management guidance to in-depth training, owners have access to resources that help them maintain the quality customers expect from our brand. For entrepreneurs considering ownership, adding construction to our core capabilities is another way our network helps franchisees grow their business while meeting an ongoing need in their communities. Our owners are positioned to serve customers at every stage of recovery while creating resilient revenue streams for their business and the network. To learn more about our expansion into the construction vertical, read the full profile from 1851 Franchise .